Author Topic: eBay seller fails...  (Read 801 times)

Offline Remmke

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eBay seller fails...
« on: May 18, 2010, 03:47:00 PM »
 >:(

Ok, so today I recieved a package from the UK. It is Duke!Zone. Item description was new and still sealed! ("Staat:    Nieuw" - This game is brand new and still sealed.")

I can't even describe what the seller was thinking here. The box was put in a plastic sleeve without even filling to protect the box against denting! F****K the entire box is toilet paper now.

And that is not even the worst part of it, It isn't even sealed >_<.....  So I thought it was sealed by plastic stickers, omg I was wrong. I think he meant never used but even that how can it be never opened when the sleeve and manual have clearly been used!

This is just sad, also received the sealed Hexen from the US and it was packed with care not even a scratch! I just want to puke of agony here.

What to do now? Do I just give this guy bad feedback? Clearly the game decription was totally wrong....

Offline Iggy

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Re: eBay seller fails...
« Reply #1 on: May 18, 2010, 03:51:50 PM »
Who was the seller? topladwayne? I can totally see him doing such a thing (as he did before with me).

If you've paid by PayPal I would seriously file in a complaint. And post negative feedback, no matter what. Just make it as objective as possible without throwing insults. You should get a full refund on account of a false auction description and back packaging thus causing severe damage to the bought object.

I could easily write a friggin' book based on the worthless ways of packing a game up by sellers. Hell, in the most absurd case the seller used the fucking box as a shipping box!
« Last Edit: May 18, 2010, 03:59:33 PM by Iggy »
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Offline Remmke

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Re: eBay seller fails...
« Reply #2 on: May 18, 2010, 05:44:48 PM »
Nope was a different guy (lionalsvinyl).

Here is the only protection for international shipping the game had:



Brand new and sealed:



No seal to be seen and it is just a used game.

 :(
« Last Edit: May 18, 2010, 05:46:52 PM by Remmke »

Offline Iggy

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Re: eBay seller fails...
« Reply #3 on: May 18, 2010, 05:54:08 PM »
What a dickbag. Clearly faulty description and lousy packaging. Time to claim your money back.
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Offline MrBlackCat

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Re: eBay seller fails...
« Reply #4 on: May 18, 2010, 07:59:54 PM »
Here is my suggestion... file through PayPal (if you paid through them) and NOT through eBay...

I have had that happen many times... the seller says "Well the game is still sealed, you got the box for free" or some such crap.

MrBlackCat
I am a Collector/Gamer who plays mostly FPS's, pre-WinXP, on PC and Consoles, but also play other types of classic games on consoles, handhelds, and Plug-n-Play systems. From Pong to GTA series.  I enjoy them all. :)
Also I collect Shovelware/compilations/official add-ons for most PC FPS's. :)

Offline Iggy

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Re: eBay seller fails...
« Reply #5 on: May 18, 2010, 08:16:34 PM »
eBay will direct you to PayPal if you try to file in a complaint at eBay while you've paid through PayPal.

MrBlackCat, there is nothing sealed what Remmke bought so that excuse would be completely faulty.
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Offline MrBlackCat

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Re: eBay seller fails...
« Reply #6 on: May 19, 2010, 11:27:55 PM »
eBay will direct you to PayPal if you try to file in a complaint at eBay while you've paid through PayPal.

MrBlackCat, there is nothing sealed what Remmke bought so that excuse would be completely faulty.

Hmm... I filed a claim recently and tried it through eBay... at the suggestion of PayPal.  It didn't go well and there was no recourse.  My girlfriend then told me she never files though PayPal anymore for the same reason... so I just went and asked her and she said they won't let you do it anymore.  Grrr...  eBay getting more and more greedy every day.

Yes, I realize his CD was not even sealed.  :)  My point was that I have had sellers sell items as "new" and "sealed" but not be the box... be only the CD inside the box. Grrr...

MrBlackCat
I am a Collector/Gamer who plays mostly FPS's, pre-WinXP, on PC and Consoles, but also play other types of classic games on consoles, handhelds, and Plug-n-Play systems. From Pong to GTA series.  I enjoy them all. :)
Also I collect Shovelware/compilations/official add-ons for most PC FPS's. :)

Offline Iggy

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Re: eBay seller fails...
« Reply #7 on: May 23, 2010, 08:22:09 AM »
So, any updates on this?
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Offline Remmke

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Re: eBay seller fails...
« Reply #8 on: May 23, 2010, 08:47:57 PM »
Well, since I'm too busy with stuff I can't be bothered researching how eBay works. Basically now I only gave negative feedback (seller has not responded on the feedback). And I don't know if it is worth the trouble for 8 GBP I paid..

Offline Remmke

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Re: eBay seller fails...
« Reply #9 on: May 26, 2010, 04:02:37 PM »
Btw, anyone got tips on how to fix boxes?  :D

Offline MrBlackCat

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Re: eBay seller fails...
« Reply #10 on: May 27, 2010, 02:36:19 AM »
Btw, anyone got tips on how to fix boxes?  :D

It depends on the type of damage(rip, tear, missing veneer etc), the type of cardboard (thermally bound, poly sealed, etc), the type of veneer/print surface, and the type of sealant used if any.
You have to determine if the veneer and finish are thermally based or if they are polymers (which won't be affected by heating) and determine is the Dyes (or inks) are water soluble or if they are oil based dies with water resistance.  You have to determine the level of dimensional stability of the coating vs. the cardboard, or you will end up with an “orange peel” effect using thermally based repair methods.  There are many methods to fix wrinkles, tears, or just about anything.  I do not fix the artwork in most cases however.  I have printed a small area and spliced it into a place with missing veneer though... a couple of times in extreme cases.

If the dyes/inks are not water resistant, then you can't use steam and dry heat might be required.  If you can use steam, then that works sometimes as it is easier to control the temp of steam.  Sometimes you can use dry heat from a heat gun or hair dryer if the cardboard is thermally bound/pressed and the veneer is thermally resistant (like a resin polymer)   You can Google cardboard chemistry and print surface chemistry/characteristics, it isn’t as complex as it might sound from me trying to compress too many years of experiences into a few paragraphs.  Hmm.
If the veneer is a coating that has stretched, you will have to repair the paper first... then shave off the hyper-extended coating which will be a tall wrinkle and then repair the color with dye or inks, then re-seal it with a compatible coating.

Ok... I am going to stop because I realize this is too complex to type out and it so very dependent on the type of damage and determining what materials you can use... to determine what kind of repair methods you can employ.

Hmm... I need to write a tutorial, but I realize it would take many many hours and much thought.  I have repaired a lot of boxes...  Maybe I can type up some guidelines with some structure to it in the next few months.

I have always focused on repair methods with a level of integrity that they can not be found... I hide a mark on the repairs I do that is nearly impossible to find.  I always thought I could prove someone sold something I repair as I don't do it with intent to sell and or deceive.

MrBlackCat
I am a Collector/Gamer who plays mostly FPS's, pre-WinXP, on PC and Consoles, but also play other types of classic games on consoles, handhelds, and Plug-n-Play systems. From Pong to GTA series.  I enjoy them all. :)
Also I collect Shovelware/compilations/official add-ons for most PC FPS's. :)

Offline Willis

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Re: eBay seller fails...
« Reply #11 on: May 27, 2010, 02:41:11 AM »
If you could write a guide for various specific methods and even basic identifications in General Discussion someday, I'm sure many of us would appreciate it!  Clearly you have the most advanced repair methods of anybody here.
--Willis

Offline MrBlackCat

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Re: eBay seller fails...
« Reply #12 on: May 27, 2010, 03:01:50 AM »
Yes... was just making notes to myself on how I could structure such a thing.  The factors are so interdependent.  Hmmm...
Maybe after I develop structure I can condense it down some too... I like to be complete but complete and concise conflict so often... which is why my posts are often longer than forum averages.

Might be some interest in this though... in most cases I can fix a box in such a way that the repair is not possible to find... but some people do NOT like this as it not "original" to them.  I understand this concept completely.  Repaired and original are different.  This occurs specifically when I am unable to match a final finish (clear coat) and just re-shoot the whole surface rather than try to match some odd matt texture or ultra-gloss.  I have worked on and ruined several boxes...  When some jerk sends me a Pre-Stomped box (or the mail systems screws up a box badly) I will practice repair methods on them even though they are beyond repair... and I have had a lot of boxes that had a hard life.

I am thinking about this... so little time. :)

MrBlackCat
I am a Collector/Gamer who plays mostly FPS's, pre-WinXP, on PC and Consoles, but also play other types of classic games on consoles, handhelds, and Plug-n-Play systems. From Pong to GTA series.  I enjoy them all. :)
Also I collect Shovelware/compilations/official add-ons for most PC FPS's. :)

Offline Remmke

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Re: eBay seller fails...
« Reply #13 on: May 28, 2010, 07:51:13 AM »
Thanks for the long post. The thing is the box is only deformed and dented.

Offline MrBlackCat

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Re: eBay seller fails...
« Reply #14 on: May 29, 2010, 01:14:47 AM »
Thanks for the long post. The thing is the box is only deformed and dented.

One possible method... if the veneer isn't too damaged...

Super short cut with risk of ruining the box... but might work... just think it out a little.
See if the inside of the cardboard box is "coated" with anything.  Take a TINY (extra tiny?  Ultra tiny?  as small as you can use to test with in case this goes bad and ruines the printer surface tiny?) bit of moisture somewhere inside the box and see if the paper "soaks" it up.  If it does and can, then get some water boiling (unless you have a steamer of some kind) and try to let steam up inside the box... using as little steam as you can to soften to box over time.  Where I live (sub-tropical) the humidity is SO high, I can put a box outside and safely soften it usually... but I use a steamer for more control now...
Anyway... If the softening of the box seem possible without damage, cut a fairly tight fighting insert... like from Styrofoam or cardboard or whatever you have or can work with.  Steam the box to softness slowly, be patient or lots of types of damage can occur with the cardboard.  You don’t want it “soft” so to speak actually, just “pliable enough” and that I guess is just experience.  When you get it pliable, slip the insert into it.  If it has a water soluble glue that fails, don’t worry because that is nothing stick-glue can’t easily fix.  So don’t make your filler foam or cardboard too tight... you don’t want to split a seam. :) Then let it “dry” for a bit and remove the filler material.
Sometimes when a box has an easily opened seam I flatten it and work with that as this is obviously much easier.

That is the most condensed I can make that... if you want to know something specific or for me to expand on any part of the above, just ask and I will try to share what I know the best I can.

MrBlackCat
I am a Collector/Gamer who plays mostly FPS's, pre-WinXP, on PC and Consoles, but also play other types of classic games on consoles, handhelds, and Plug-n-Play systems. From Pong to GTA series.  I enjoy them all. :)
Also I collect Shovelware/compilations/official add-ons for most PC FPS's. :)